What do I need to bring?
As little as possible. A swimsuit and a towel is all that is required (we recommend wearing a swimsuit underneath your clothing when you arrive). We will provide you with all the gear you will need such as wetsuits, helmets, splash tops and shoes. If you have your own shoes that you don’t mind getting wet it is a good idea to bring them along but please make sure they are closed toe and lace up, like a runner.
Can I bring my Gopro or camera?
Yes…and no. We do have a select amount of helmets that have Gopro mounts, but you will need to bring the clip piece that attaches to the camera and locks into the mount. We do not recommend taking cameras as many have been swallowed by the river gods in the past! Our staff will be perched riverside to capture your memories so you can enjoy the moment.
Where do we meet
Our office is located at 440 Eden Road (between the Wells Gray Information Center and the Dairy Queen). Each trip departs from our office and returns back to our office via one of our shuttle vans.
How old do you need to be?
There is no particular age but, typically ages 5 and up for Family Friendly and 10 and up for regular rafting. Because your child’s safety is our top priority, all trips are subject to the guides discretion. Many factors will influence the guides decision such as current river levels, your child’s weight and height, and how comfortable your child is in the water. Your child may be required to portage certain rapids but we do our best to minimize those portages and have your child back on the boat as quickly as possible.
Do I need to know how to swim?
You do not need to know how to swim but it is good for the guides to know who is more confident in the water. Please let your guide know upon arrival if you are unable to swim and they will take extra care when providing the safety instructions. You will have a life jacket on at all times.
Do I need to be physically fit?
All shapes, sizes, ages and fitness levels are welcome. However, if you have serious back injuries then we do not recommend whitewater rafting as there are rough roads and a lot of bouncing around that could be problematic.
Please alert your guides to any pre-existing injuries or areas that are sensitive and they will advise you accordingly.
At any point you can opt out if you are feeling unsafe and the staff will get you back to the base as soon as they are able.
Does the river ever close due to high water levels?
Your safety is our top priority. As the river levels fluctuate strict guidelines are followed and dictate our rafting availability. If the water level rises past our safety points we will not run certain sections of the river and your trip may be modified. We do have a period we stay blocked until the mountain snow has melted in early to mid June (but fluctuates with each season).If a trip is cancelled by us a full refund will be provided.
Will the boat flip or I fall out?
Although we can not promise that a flip or swim will not happen it is a rare occurrence. Our Guides take every measure to provide you with a safe yet enjoyable trip. It is important to listen to and follow your guides instruction.
What does it mean when you say class 1-4 rapids?
Class 1- flat moving water
Class 2 – splashy waves
Class 3 – Bigger waves, easily navigated
Class 4 – Lots of whitewater, technical to navigate
Class 5 – Intense powerful whitewater, with serious consequences. Not commercially rafted
Class 6 – Not run-able
Can I wear my Glasses?
Yes, but we highly recommend bringing a strap to help prevent losing them. If you do not need to wear them then we suggest leaving them or wearing contact lenses.
Is there room to park my RV?
Absolutely! We have plenty of parking for oversized vehicles.
I have a disability or injury….Can I still Whitewater raft?
We aim to be able to offer rafting to everyone. That being said, there are some restrictions. Please let us know ahead of time and we will do everything we can to accommodate you and make you feel comfortable during your trip with us.
How far in advance do I need to book?
We take bookings until we depart if there is room on the rafts. The earlier you book the better guarantee for a spot but you can always take your chances and walk in the same day!
Do you give discounts to large groups?
We sure do! Large groups are so much fun for us. We have scaled pricing for private functions to tour operators. Get in touch with us to get a quote and book in your group trip.